Our team specializes in working with companies who need a robust and diverse Contact Center/Call Center VoIP phone system. Is your firm looking for an Omni-Channel customer experience using email, texting, social media, phone and other types of Communication? We can help. While the majority of inbound traffic to Contact centers/Call Centers come from inbound phone calls, increasingly more customers are using email, texting and social media. Are you looking for an Omni-Channel cloud based software solution, call us with any questions at 757.704.7100.
Does your company use Salesforce or other CRM and looking to integrate your phone system with your CRM platform? We can help to seamlessly merge these services to make your team more effective, productive while providing a better experience to your customers. Our team works with all the major hosted voice vendors and can help your firm to find a good fit among the many options available. We like to learn about your firm, determine what your needs are, how your business works, inside or outside sales staff, remote staff working from home and other types of workforce. We then locate the vendors that match the needs of your company and offer several options for various needs. Send us an email at: sales@interlinktec.com with any questions.
If you have existing equipment, we can locate a vendor who will be able to limit additional out of pocket expenses on new hardware. If you are looking for new phones, we can often get phones discounted or rolled into a rental to avoid large out of pocket expenses. Give our team a call to discuss your company and the unique challenges you face. If you have a legacy or premise based phone system, we can help to replace your phones with little or no out of pocket expenses. Avoid downtime with a cloud based system that has built in fail-over protection to insure business continuity and employee access to critical phone systems. What would happen to your company if the headquarters was damaged due to a natural disaster, hurricane, power outage or other situation? Don’t take a chance, your Contact center/Call center is available 24 hours a day, 7 days a week with a Cloud Based VoIP phone solution.